Services

One pod at a time.
Done properly.

We start with the operational work that quietly costs Australian businesses the most. We don't sell seats — we build small, named pods that own a defined outcome.

Most popular

01

Back-office finance

Accounts payable, accounts receivable, payroll prep, reconciliations and weekly reporting — embedded into your finance stack and accountable to your controller, not a queue.

  • Xero & NetSuite native
  • Multi-entity ready
  • Controls-first by default
Available now

02

Customer operations

Tier-1 and tier-2 customer support, order operations and review responses — written in your brand voice, QA'd weekly, and owned by a named team lead. No scripts, no macros.

  • Email, chat & ticket
  • Helpscout / Zendesk / Gorgias
  • Brand-voice trained
Available now

03

Executive Partner

An embedded EA pod for founders and senior leaders — inbox, calendar, travel, research, board prep and project chasing. One named partner, with a team lead backstop so nothing drops when leave hits.

  • Founder & C-suite leverage
  • Named partner + team lead
  • Discreet, AEST, every day
Flagship · Fully spec'd

04

Rostering & scheduling

End-to-end ownership of the weekly rostering cycle — coverage modelling, award compliance, fatigue, swaps, communication and reporting. Built for Australian healthcare, NDIS, aged care and multi-site hospitality operators.

  • AEST coverage 06:00–19:00
  • Award and EBA aware
  • Single LIBA team lead per pod
Available now

05

Data & reporting pods

Analyst pods that build the dashboards your operators actually use — and keep them clean, accurate and trusted week after week. Owned by an operator, not handed to a contractor.

  • BI ownership end-to-end
  • Looker / Metabase / Power BI
  • Weekly variance narrative